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1.What is
EpicLeveling.com all about? Why do I choose your service?
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We are a company that has evolved to serve the needs of the online gaming community;
we dedicate to providing the most professional, convenient and safest
power leveling service & game currency
service for you, and our price is very competitive. |
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2. Why do I have to send money first? How do I know you will uphold your part
of the transaction? |
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For one thing, we require the client to send payment before we can complete power leveling to ensure that we aren't defrauded. If we granted service
to a few predatory customers who failed to compensate us, we would have to increase
our fees for everyone. For another, our company has been running for many years
and we have a good reputation, we can guarantee our customer perfect satisfaction. |
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3.Why do you sometimes need to call me when I've made an order? |
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(1) There may have been an error on your order, a
mis-spelt character name or complications with payment.
(2) If you have been unavailable to receive your order,
we may call you to ask you to collect your order in game, if remote delivery is
not available.
(3) For larger orders, we must confirm your identity
and legitimate possession of the card or Paypal account you are using to pay. This
serves to decrease fraud and deter scammers, something which benefits all our customers
and MMORPG players.
(4) If you are worried about an order or have not
managed to resolve an issue via e-mail, we may call you to help resolve any problems
you are having.
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4. What security precautions are taken to protect my personal information? |
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(1) The protection of our clients' personal information
is one of our foremost priorities. We have various automated systems in place to
screen each and every order placed, checking for anything that might seem amiss
and allowing our employees to work in our 24/7 location to dedicate their vigilance
to guarding your information from any third parties.
(2) We have implemented encryption techniques on our
website and database. All your personal information will be encrypted to cryptograph,
which will prevent your account information from stealing or hacking.
(3) We now use password launcher to log into your
account and power level your in-game character, which will protect your password
from Trojan software such as key logger, etc.
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5.How do I place an order with
EpicLeveling.com? |
(1) You can directly go to our website to place an
order through the order system. We will send you an email of order confirmation
after your making order and also the payment verified. The power leveling will be
started in 30 minutes after your making order. We will finish your order in the
time frame and will email you when your order is finished.
(2) You can try ordering by email if you have something
wrong with the payment or other specific problem. The process if as following:
A. Choose your preferred order type and pay to our
PayPal account: EpicPay@hotmail.com Be sure to contact with us after you make
the payment for verification.
B. Email us with your account information to our business
email address: EpicLeveling@hotmail.com.
C. Please enter the following information and send
to us.
a. Your order type: b. Game name (US/EU):
c. Server name: d. Faction name (alliance/horde): e. In-game character name: f.
Class of in-game character: g. Account ID: h. Password:
D. After your payment is verified, we will contact
you via email.
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6. Which payment methods do you accept? |
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We accept money through a Paypal account. So
Paypal is our preferred online payment method. Having your Paypal account verified
will speed up the process of service. But we also accept payment by means of credit
card.(such as Visa, America Express, Master Card, Discover), e-check and bank transfer
(bank transfer is only considered under special circumstances). To pay by western
union is unavailable for the moment here. All the payment will come to our PayPal
account and as soon as your payment is verified, we will provide you a fast and
liable service. |
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7. How will it go if my payment gets held? |
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Please contact PayPal to cancel the hold of your payment. We will not continue your
order until the payment hold is removed. If you meet any problem or issue during
the order, keep contact with us. We honestly hope to resolve any issue of your order
and satisfy our customers. Thanks for your time and your cooperation. This is our
work rules, please understand it. |
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8. Which servers do you supply on my game? |
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We offer supplies of game currency on all the games listed to your left, on all
servers available. To see a list of available servers and the services offered,
please select your game on the left of your screen. |
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9. How do I check the status of my power leveling order or game currency order? |
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To monitor the status of your power leveling,
log onto our website and click on the order tracking on the right corner of your
page. We do update it once a day. For game currency order, you can come to the Live
Help for a quote. |
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10. Are there any discount for the special power leveling orders listed on your
website? |
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There orders types on our home page belong to our special offer which is beneficial
to customers. The price is lower and the speed is faster. We can finish your order
in the time frame or even earlier and also can guarantee your account safety. There
can no more discount of your order. ON the other hand, if your order value is or
above $200, we can offer you some bonus in the form of gold. We will provide you
a high-quality service. |
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11. Is it possible that my account is banned during the power leveling? |
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We have strict rules with power leveling
studios and they will keep your account safe. Meantime, for your account safety,
we suggest you not log onto your account or change the password during the power
leveling. Game account theft is a very real problem, so we take the security of
our customers' game accounts very seriously. |
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12. How do you deal with the items and loot after power leveling? |
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Your character will keep all items and loot acquired during the
power leveling service. However, something such as drops is often random,
so we cannot make any guarantees about what extra items your character will gain
from drops. Under normal circumstances, however, you will obtain a fair amount of
gold and equipment. |
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13. Will I be compensated with something if you don't finish my power leveling
order in the framed time? |
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Generally we will finish leveling orders on time if there is no interruption such
as the actions of changing password, customer's logging during our power leveling,
etc. And if there appears the delay of finishing your order, due to our own reason,
we will farm more gold, as some kind of compensation. |